New Customer Application

Benefits Of Sales Tax Exemptions

Customers who are tax exempt may be eligible to use their tax exempt status for purchases from HiTemp Materials Corp. Effective April 15,2020, your tax exempt certificate must be on file at HiTemp Materials Corp. at the time of purchase or sales tax will be charged as required by applicable tax laws (6.25%).

  • Attach a copy of your state’s tax exemption certificate (Form 01-339).
    The tax exemption certificate must be valid and complete. The organization or individual name and the billing or shipping address on the order must exactly match the name and address on the certificate. Only a blanket PO certificate will be accepted for the business or individual doing business with HiTemp Materials Corp. No third party exemption or partial exemption certificates will be accepted.
  • Email all information to laury@hitempmaterials.com or attach your certificate in the link below. 
    Fill in the requested information from the table below and email all completed documents to laury@hitempmaterials.com. Please use “Tax Exemption Account Request” as your email’s subject.
  • Attach a copy of your sales tax exemption certificate.

Please allow 5-7 business days for processing given that all required information and documentation is submitted completely and accurately. If we have any questions regarding your tax exemption request, one of our Customer Service Representatives will contact you. Once all required information has been received and verified, a tax exempt account will be created. 

Orders placed prior to creation of a tax exempt account will not be subject to refund of sales tax by HiTemp Materials Corp.

To locate your state tax exemption form, please click on the link listed below.

https://comptroller.texas.gov/taxes/sales/forms/index.php

03.12.2020

HiTemp Material's Refund Policy

Thank you for trusting HiTemp Materials with your needs and purchasing your materials from us. 

In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you received it and undamaged in any way.

After we receive your item, our team of professionals will inspect it and process your request. Unfortunately, we do not refund payments (cash, check or credit card), but we will be more than happy to exchange your purchased items, if appropriate**. 

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact our customer support team.

**Unfortunately,  customized items are not eligible for returns/refunds because they have been individually manufactured  for your needs and are not eligible for resale. 

Customer Credit Card/ACH Authorization Form

Please Click On The Image Above To Download Our Customer Credit Card/ACH Authorization Form